Support desk
HangTrue Wall Planner
Questions about wall units, hang hardware offsets, presets, or the Hang Sheet PDF? We are here to help you mark once and hang true.
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Write anytime. We read every message about projects, measurements, and install sheets.
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Common checks
- Confirm wall width and height use the same unit (in or cm) as your frame library.
- Wire drop and D-ring offsets are measured from the top of the frame to the hanging point.
- If a hook warning appears, the mark is outside the wall or too near an edge—nudge the piece or adjust hardware.
- Hang Sheet PDFs are built on-device; print or AirDrop from the share sheet when you are ready to install.